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Nightclub Venue Manager – Pedestrian Jobs

THE COMPANY:

With a legacy of over 25 years as one of Sydney’s most iconic and oldest venues, Club 77 continues to be a vital center for local nightclub culture. A stronghold for all things electronic music, Club 77 is a progressive platform for the best parties and club nights in town, working with like-minded promoters, artists and DJs.

At Club 77, we hold one core value above all else: we pride ourselves on inclusiveness. This means that we are a safe space for people of all backgrounds, sexual orientations and genders.

dance – connect – explore – manifest

ROLES AND RESPONSIBILITIES:

We are looking for a passionate, customer experience-focused Site Manager with a strong track record managing and overseeing high-volume sites and maintaining compliance. This is a client-facing role, so it will also include managing the venue from opening to closing (and everything in between). An interest in electronic music and a solid understanding of how nightclubs and dive bars work is a plus. You must possess the drive and desire to help build a multifaceted business, coupled with a carefree attitude.

This role requires a high level of attention to detail, working directly with Club 77 directors, in-house promoters and third-party promoters.

You will be taken to:

  • Lead the execution of an exceptional customer experience
  • Manage, train and develop bartenders and barbacks by providing exceptional customer experience, bar service and operations, responsible alcohol service and WHS practices
  • Coordinate and collaborate with the team in a way that promotes “one team”
  • Be able to liaise with clients, staff, governing bodies and members of the public in a professional, respectful and friendly manner
  • Always promote venue licensing goals
  • Team working
  • Identify improvements and efficiencies to enhance the customer experience
  • Promoting equality, inclusion and diversity
  • Manage day-to-day site operations
  • Assume responsibility for the operation of the venue
  • Manage AusComply and compliance, liaising directly with licensee and governing bodies
  • Manage security, including listing and controlling salaries, on or under budget
  • Oversee the efficiency and accuracy of the POS system
  • Oversee inventory and orders, meeting or under planned budgets
  • Oversee roster composition and salary control, meeting or under planned budgets
  • Supervise inventory control, in direct liaison with our independent auditor
  • Manage cash handling, reconciliation and late night reporting
  • Support opening and closing procedures
  • Ensure that the place is clean and that good hygiene practices are followed

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

  • Responsible Alcohol Service Certificate valid in New South Wales
  • Minimum 5 years of experience in site management
  • Minimum of 2 years of experience managing a team in a high volume nightclub or bar
  • Experience working in a fast-paced, customer-facing environment
  • The ability and motivation to work late at night (closing at 4am)
  • Excellent communication and organizational skills
  • A good knowledge of beer, wine and spirits
  • Numeracy and cash management skills
  • Be fully vaccinated
  • Have completed the New South Wales License Holders Training Course or be willing and willing to do so (desirable)

ADVANTAGES:

  • Possibility of a 4-day work week
  • Evening staff meal
  • Discount for staff on all food and beverages
  • Work with some of Australia’s hottest artists, DJs and promoters
Richard Dement

The author Richard Dement